Lone workers operating in the housing industry and local authorities face potentially challenging situations as they enter client’s homes alone, work late hours, carry out maintenance and deal with sensitive situations such as evictions. Such environments mean that housing employees can be exposed to a range of environmental and people risk.
Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, and electrocution. Carrying out maintenance or construction work on properties comes with a wide range of potential hazards especially when working on unstable structures, at height or when using heavy equipment or machinery.
Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many employees regularly spend time travelling between appointments and properties.
Unfortunately, violence and aggression can be common within the property industry, particularly for those in real estate who meet with clients alone and behind closed doors.
If a lone worker suffers from a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.