Lone workers operating in the housing industry and local authorities face potentially challenging situations as they enter client’s homes alone, work late hours, carry out maintenance and deal with sensitive situations such as evictions. Such environments mean that housing employees can be exposed to a range of environmental and people risk.
Unfortunately, violence and aggression are common within the housing industry – with an assault occurring every 35 minutes in the UK. The same can be said for public facing roles in local authorities especially when dealing with a range of sensitive issues and with vulnerable individuals.
Working in locations away from the office which haven’t been risk assessed can expose employees to common workplace hazards such as slips, trips and falls, aggressive animals and electrocution.
Travelling on the road is one of the greatest and most uncontrollable risks workers around the world face each day. Travel risks are not always immediately considered, yet many housing employees regularly spend time travelling between appointments and properties.
If a lone worker suffers from a medical emergency such as a heart attack or fainting, receiving immediate support and alerting emergency services could prove difficult without nearby colleagues.