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Easy to use lone worker app for field service roles

Our easy to use lone worker solution is ideal for those operating in field service, where employees come across a wide range of safety challenges that could leave them injured and incapacitated.

StaySafe is used by a range of field based employees across the world and offers reliable protection by raising an alarm in an emergency even if a lone worker is unable to do so themselves.

How our safety app can support field services

Lone working has become commonplace for those working in field service roles. Many employees regularly travel between, and work on sites alone or carry out work in empty properties and client homes. While working alone is usually safe, lone working brings with it additional risk as any danger faced, is faced alone.

The StaySafe app ensures lone workers have a way to signal for help in any situation. A panic button can be used at any time, while missed check-in and session expiry alerts will send an alarm even when the lone worker can’t. Non-movement will detect if an employee has been incapacitated while a wearable button can be worn to detect falls.  

Risks for lone workers in field service roles

Working across a range of environments and with hazardous equipment and materials, field service workers are exposed to some of the top causes of workplace accidents and fatalities such as;

  • Slips, trips and falls
  • Injuries from lifting/handling
  • Being struck by an object
  • Being injured by machinery
  • Falls from height

As well as these most common risks, utility workers are also exposed to other hazards which, if safety measures are not in place, can have detrimental consequences. For example;

  • Working near water
  • Working in confined spaces
  • Working with electricity
  • Working with hazardous substances
  • Driving
  • Working behind closed doors

How StaySafe helps protect your lone workers

At StaySafe we have specifically designed functionality to overcome common challenges lone workers face in field service roles. A panic button can be pressed at any time to signal for help, while missed check-ins and man-down alerts will notify someone even when a lone worker is unable to reach their phone.

The app also monitors the location of lone workers in real-time and allows them to check-in safely once they have finished a lone working or travel session. A note taking facility allows lone workers to add extra details to a session such as where in a building they are based or when they are about to enter an area of low signal.

The StaySafe monitoring hub provides an accurate location and up to date safety status so that you always know where your employees are and if they are safe, even when travelling between different jobs during the day.

StaySafe in action

Barwon Water


Celtic Anglian Water

Barwon Water launched StaySafe for all their employees in September 2016 in order to monitor employee safety whilst travelling and working alone.

Ericsson use StaySafe to protect field service engineers working alone, out of hours and in areas of low signal.

Water solutions company, Celtic Anglian Water (CAW) who provide treatment services across Ireland, use StaySafe’s app and wearable tech to keep Lone Workers safe. 

Why the field service industry loves the StaySafe monitoring solution

“For us, the check-in and man-down features are great as many of our employees are working in high risk areas. We know that if they suffer an accident, they may not be conscious or able to signal for help but now we can rest assured that StaySafe is able to do that for them.”

Richard Young

Health and Safety Manager, Dennis Eagle

“StaySafe is an efficient and value saving solution that allows us to monitor all of our front-line employees distributed over a large geographical spread, from one place. Our team can now check-in at the touch of a button and supervisors will only be alerted when they need to be, freeing up time and allowing them to focus on other important tasks, while feeling confident that an alert system is in place to assure the safety of front line workers.””

A-Jay Medwid

, Operations Effectiveness, TransGas (division of SaskEnergy)

“Our workers out in the field now feel reassured that they will receive help should they ever require it even in remote areas or while working out of hours. With the ability to set up check-in intervals, which we have set for every half hour, we are immediately alerted if an employee fails to check-in and we can send them the appropriate assistance.”

Padraic Dolan

HSEQ Manager, Celtic Water

If you are looking for a lone worker solution trusted by clients all over the globe, we would love to hear from you.

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