Lone Worker Tracking
- Easy to use, cost effective solution for remote employees
- Six years invested in the development of our dedicated lone worker app
- Thousands of employees being safely monitored globally every day
An employee tracking solution is a piece of technology that offers an easy way to monitor the location and safety of employees while at work. If there is an emergency, employees can alert their employer or emergency services who will respond immediately, preventing escalation and reducing the level of harm to the lone worker.
Employee tracking solutions allow businesses to know where their employees are when they are working away from a fixed base – through a mobile app, smart device or wearable technology. Whilst employees may have initial privacy concerns about these lone worker monitoring solutions, these can be easily alleviated. Lone workers can only be tracked whilst at work and the data will only be shared with those monitoring their safety.
Employee tracking systems are designed to help employers monitor the safety of their workers and provide employees with extra assistance should they need it. Keeping track of your employees’ location can be used for a range of operational and safety reasons including;
Remote and lone worker safety
Any business that hires remote or mobile workers could benefit from using a lone worker tracking system, including;
GPS stands for Global Positioning System which is made up of 27 satellites orbiting the earth. These satellites transmit signals to GPS enabled mobile devices at regular intervals to measure the receiver’s location against the location of the satellites. The distance between the phone and each satellite will determine an accurate location.
Most smartphone devices such as Android, iPhone and Windows, have GPS capabilities, which can be turned on and off by the user.
Once a location is recorded, it can then be stored on the user’s device or transmitted to another device, such as a computer, using SMS, GPRS, Wi-Fi or a 3G/4G connection. The StaySafe app is a GPS tracking app and uses this functionality.
The most common location tracking system is GPS. Formed of 24 satellites, GPS broadcasts radio signals from space. Smartphones and devices containing a GPS receiver will gather and process these signals to create a location. Each device can then send its location to an external database, system or monitoring station to track the location data as it comes in.
Tracking employee location while they work is completely legal. However, it is illegal to track employees outside of working hours without consent and can lead to legal action against the employer. Employers should inform all staff members of any tracking apps and devices being introduced into the company ahead of implementation. Failure to inform staff can lead to mistrust so it is crucial that not only are employees told but also that messaging on why they are being tracked focuses on the safety aspect and how it can benefit them.
Some employees may have concerns about employee tracking software and how this will affect their privacy. However, lone workers and individuals using StaySafe have full control over when they start and stop a work session. They will only be tracked whilst in this session or if they activate the panic button. At the end of each session, GPS tracking will cease.
Whilst the user’s routes are stored within the Hub, the only people who have access to this information are those monitoring the lone worker’s safety.
Tracking your employees’ locations while they work, principally for the purpose of ensuring employee safety, is completely legal. It is, however, illegal to track employees outside of working hours without their consent. If any employer continues to track the whereabouts of employees outside working hours, the employees could seek legal action.
Employers must inform all staff members of any tracking apps and devices being introduced into the company ahead of implementation.
Once a session starts on the StaySafe app, the GPS data transmitted from the employee’s phone is used to determine their location. The data is then sent to the StaySafe Hub and displayed on a map. If the employee travels whilst in a session, the GPS will continue to update and the map will display their journey. This means that if something was to happen, the business will have clear, accurate information on their journey and their current location.
Location tracking will also begin if a panic alert is triggered outside of a session on the StaySafe app. This means that assistance can be sent directly to the lone worker’s location in an emergency.
The StaySafe Hub uses Google Maps to show employees’ locations so the Hub is easy-to-use, accurate and works globally in real time. If employees are likely to work in remote areas, where there is no Wi-Fi or data signal, StaySafe offer satellite solutions which would enable employees to be monitored wherever they work.
“The app and Hub itself are intuitive and easy to use with a great range of functions and alerts. The fact that employees start and end their own sessions has also gone down well as staff are in control of when they are being monitored rather than feeling we are tracking them intrusively.”
“Our workers out in the field now feel reassured that they will receive help should they ever require it even in remote areas or while working out of hours. With the ability to set up check-in intervals, which we have set for every half hour, we are immediately alerted if an employee fails to check-in and we can send them the appropriate assistance.”
“Switching to the StaySafe solution has proven more reliable, more user-friendly and much more efficient for lone workers and their managers. We now feel assured and wise to where our staff are which is of utmost importance as schedules can change last minute, and our staff are regularly in contact with members of the public that they have never met with before.”